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Shark Bay Scenic Flights

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Privacy Policy

🔒 Privacy Policy

Last updated: 30 July 2025
Business Name: Shark Bay Scenic Flights
Website: https://sharkbayscenicflights.com.au/

1. Introduction

Shark Bay Scenic Flights (“we”, “our”, or “us”) is committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, store, and disclose your personal information, and how you can access or correct your information or make a complaint.

2. What Personal Information We Collect

We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Booking details (date, time, passenger names, weights)

  • Payment information (via secure third-party processors)

  • IP address and website usage data

  • Any other information you voluntarily provide through web forms, email, phone, or social media

3. How We Collect Information

We collect personal information when you:

  • Book a scenic flight or charter

  • Contact us via website forms, email, phone, or in person

  • Subscribe to our mailing list or promotional offers

  • Interact with us on social media

  • Visit our website (automatically collected via cookies and analytics tools)

4. Why We Collect Your Information

We collect personal information to:

  • Process bookings and payments

  • Communicate with you about your tour or enquiry

  • Provide customer support

  • Improve our services and website performance

  • Meet our legal and regulatory obligations

  • Conduct marketing and promotional campaigns (only with your consent)

5. Disclosure of Personal Information

We may disclose your information to:

  • Our employees, contractors or pilots for operational purposes

  • Third-party service providers (e.g. payment processors, booking systems, analytics tools)

  • Government or regulatory authorities where required by law

We do not sell, rent, or trade your personal information.

6. How We Store and Protect Your Information

We store your personal information securely using physical, electronic, and managerial safeguards to prevent misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored:

  • In secured digital systems (e.g. booking platforms)

  • On password-protected computers or cloud services

Only authorised personnel have access to your data.

7. Cookies and Analytics

We use cookies and similar technologies to improve website performance, enhance user experience, and support marketing efforts. For more details, please see our Cookie Policy (insert link when live).

8. Accessing or Correcting Your Information

You can request access to the personal information we hold about you and ask us to correct it if it’s inaccurate, out of date or incomplete. To do this, please use the contact method provided when booking.

9. Marketing Communications

You may receive marketing communications from us if you have opted in (e.g. subscribed to a mailing list). You can unsubscribe at any time by clicking the link in any marketing email or contacting us.

10. Changes to This Policy

This privacy policy may be updated from time to time. We recommend checking back occasionally to stay informed of any changes.